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Customer Support

How can we help?

Want to know what size hook we recommend for a given lure? The best line for where and how you fish? Order questions? If you need help call, text, or email our experienced staff.

Our customer service hours for our website and all the contact channels below are Monday through Friday, 9am to 5pm EST, and Saturday 9am to 3 EST.

Email: support@saltwateredge.com

Call Us: +1.401.842.0062

Text! You can now text us: +1833.365.6097

Chat: Click the chat logo in the bottom right

FAQ's

Online Store

FAST - we ship all orders placed before 3pm SAME DAY.

The Saltwater Edge offers FREE SHIPPING on orders over $100 (excluding some oversize items such as rods) within the United States. Delivery times for free shipping range from 1 to 5 days and typically ship either UPS Ground or USPS Priority.

We've got you covered and made it as easy as possible - Easy Returns and Exchanges at SWE

Retail Store

We have moved! Doors are open at our new location at 1376 West Main Road, Middletown, RI 02842

Current Retail Store Hours  

Mon, Tue, Wed: 11am to 5pm

Thur, Friday: 11am to 6pm

Saturday: 9am to 3pm

Sunday: 9am-3pm

The Saltwater Edge exists to help you make the most of your time on the water and to that end we are now a Van Staal Service and Warranty Center. We have tried to design a service experience that we hope you will find remarkable. Learn More or Book a Service Visit here