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While we can handle and stock basic fixes and upgrades on Van Staal reels such as line rollers and Power Knobs, we are not a full on Van Staal authorized repair station.
Van Staal reels are built to last, but sometimes repairs or maintenance are needed.
For issues with reels, Saltwaters Tackle in West Islip, NY is the Authorized Warranty and Repair for all Serial Numbered Reels as well as all Limited Lifetime Warranty Reels.
Download this form and give them a call at 631.539.9422
We suggest shipping with insurance as well as signature required.
For customers at our retail store we offer a one-way to Saltwaters Tackle packing, shipping, and insurance service for $15